Privacy policy

Privacy Policy

This Privacy Policy outlines how Mitchell & Stones Limited (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our website, in compliance with UK law and the General Data Protection Regulation (GDPR).

1. Information we collect
  1. Personal Information: We may collect personal information such as your name, email address, phone number, and company name when you interact with our website, subscribe to our newsletter, or fill out a contact form.
  2. Usage Data: We may collect data about your use of our website, including your IP address, browser type, pages visited, and other analytics data.
2. How we use your information

We may use the information we collect for the following purposes:

  • To provide and maintain our website
  • To communicate with you about our services, promotions, and updates
  • To respond to your inquiries and provide customer support
  • To analyse website usage and improve our services
  • To comply with legal and regulatory obligations
3. Legal basis for processing

We will only process your personal information when we have a legal basis to do so. This may include:

  • Your consent to the processing of your personal data for specific purposes
  • The need to fulfill a contract with you or take steps at your request before entering into a contract
  • Our legitimate interests in providing and improving our services, marketing our products, and ensuring the security of our website
4. Data retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Information sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. We may also disclose your information in response to legal requests or to protect our rights and interests.

6. Your rights

You have certain rights regarding your personal information under the GDPR, including the right to access, correct, or delete your data, as well as the right to object to or restrict certain types of processing. To exercise these rights, please contact us using the information provided below.

7. Security

We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of data.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically for the latest information.

9. Contact us
If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at [email protected]